Theater tickets (up to four per order) can also be purchased online on the Theater Erfurt websites theater-erfurt.de and domstufen-festspiele.de. A system fee of €1.50 applies to each ticket booked online. For online bookings made at least ten days before the event date, the tickets can be sent by mail for a processing fee of €3.00 per order (for international bookings, the deadline is fifteen days before the booked event date). After that, the tickets will be held at the event box office. Special prices are available exclusively through our visitor service.

When using the Ticketdirekt (immediate printout) shipping option, the theater ticket must be printed in DIN A4 format. The printout must not be duplicated or altered. Please have an identification document ready to present at the entrance. Theater Erfurt is not liable for loss and/or misuse of the Ticketdirekt theater ticket.

Payment Methods

PayPal, SEPA direct debit mandate, credit card, invoic

Box Offices

The box offices at the DomStufen site open one hour before the start of each event. Access to the audience stands is possible approximately 30 minutes before the start of the event.

Exchanges and Lost Tickets

Tickets can be returned up to 3 working days before the event with a cancellation fee of 3 EUR per ticket. Excluded are New Year's Eve, Christmas, New Year's Day, and the DomStufen-Festspiele. The refund amount will be issued in the form of a voucher. In case of loss, a replacement ticket can be issued. However, the holder of the original ticket has priority over the holder of the replacement ticket.

Advance Ticket Sales Locations

Advance ticket sales locations in Thuringia can be found on the Ticketshop Thüringen website.

Discounts

Seniors, students, people with disabilities, as well as holders of a social welfare pass from the city of Erfurt and other cities, can receive a discount for the DomStufen-Festspiele upon presentation of the corresponding identification. People with disabilities with an official ID (with the "B" mark in the disability ID card) can be accompanied free of charge to performances at the DomStufen site by a person recognized as necessary. Wheelchair users (and their possible accompanying person) can only purchase tickets directly from the visitor service.

Upon presentation of the corresponding identification, students, trainees, and federal voluntary service providers can, subject to availability, purchase tickets for the DomStufen-Festspiele at a price of 30 euros for all performances. This offer does not apply to Domino events.

Please contact our visitor service for the refund of your tickets for canceled performances or use the ticket refund form.

Contact +49 361 22 33 155 | vorverkauf@theater-erfurt.de